General Terms and Conditions of Passage

1. Agreement Between Customer and Chapsias Travel

a. This Web Site is offered to you, the customer, by Chapsias Travel, Athens, Greece.
b. When using this Web Site you are bound by these terms and conditions.
c. If you do not agree with these terms and conditions then you are not authorised to use this Web Site.
d. Chapsias Travel reserves the right to change the terms, conditions, and notices under which this Web Site is offered.

2. Personal and Non-Commercial Use Limitation

a. This Web Site is for your personal and non-commercial use.
b. You are not permitted to modify, copy, distribute, transmit, perform, display, reproduce, publish, license, create derivative works from, transfer, or sell any information, products, software or services obtained from this Web Site.
c. As a condition of your use of this Web Site, you warrant to Chapsias Travel that you will not use this Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

3. Copyright and Trademark Notices

a. The copyright in the contents of this Web Site belongs to Chapsias Travel All rights are reserved.
b. Other product and company names mentioned on the Web Site may be the trademarks of their respective owners.

4. Liability Disclaimer

a. The information, products, software, and services published on this Web Site cannot be guaranteed to be free from inaccuracies or typographical errors.
b. From time to time content of the Web Site may be changed without prior notice.
c. Chapsias Travel and its affiliates and / or its respective suppliers may make improvements and / or changes in this Web Site at any time.
d. Chapsias Travel and / or its respective suppliers make no representations about the suitability of the information, products, software, and services contained on this Web Site for any purpose.
e. Chapsias Travel shall use reasonable care and skill in carrying out the services contained in this Web Site.
f. Chapsias Travel, its affiliates, and / or its respective suppliers hereby disclaim all warranties, terms and conditions with regards to this information, products, software, and services, including all implied warranties, and conditions, of merchantable quality, fitness for a particular purpose, title, and non-infringement.
g. In no event will either Chapsias Travel, its affiliates or its suppliers be liable for any direct, consequential, incidental, or special damage or loss of any kind (including without limitation loss of profits, loss of contracts, business interruptions, loss of or corruption to data) however caused and whether arising under contract, tort, including negligence or otherwise arising out of or in any way connected with the use of this Web Site or with the delay or inability to use this Web Site, or for any information, software, products, and services obtained through this Web Site, or otherwise arising out of the use of this Web Site (including, but not limited to, loss of use, data, profits, savings or opportunities), whether based on contract, tort, strict liability or otherwise, even if Chapsias Travel, its affiliates, or any of its suppliers has been advised of the possibility of damages.
h. Chapsias Travel, its affiliates and / or its respective suppliers shall not be liable for direct loss arising out of the use of this Web Site, whether based on contract, tort, and strict liability or otherwise.

5. Third-Party Sites

a .This Web Site may contain hyperlinks to web sites operated by parties other than Chapsias Travel
b. Such hyperlinks are provided for your reference only. Chapsias Travel has no control over such web sites and cannot be held responsible for their contents.
c. By inclusion of such hyperlinks Chapsias Travel does not in any way endorse of any material on such web sites or any association with their operators.

6. This Web Site

a.  Any software that is made available to download from this Web Site (‘Software’) is the copyrighted work of Chapsias Travel and / or its affiliates and / or suppliers.
b.  Your use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software (‘License Agreement’).
c.  You may not install, use or copy any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms.
d.  For any Software not accompanied by a License Agreement, Chapsias Travel hereby grants to you, the user, a personal, non-transferable license to use the Software for viewing and otherwise using this Web Site in accordance with these terms and conditions and for no other purpose. By installing, copying or otherwise using the Software you agree to be bound by the terms and conditions of this licence.
e.  Please note that all Software, including without limitation all HTML code, Active X controls and other script contained in this Web Site, is owned by Chapsias Travel and / or its suppliers and is protected by copyright laws and international treaty provisions. You may only make copies of the Software for backup or archival purposes. Any other reproduction or redistribution of the Software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. You may not reverse engineer, de-compile or disassemble the Software except and only to the extent that law not with standing this limitation expressly permits such activity.
f.  Without limiting the foregoing, reproduction or copying of the Software to any other server or location for further reproduction or redistribution is expressly prohibited. The Software is under warranty, if at all, only according to the terms of the license agreement.

7. General

a. This agreement is governed by the laws of Athens, Greece. You hereby consent to the exclusive jurisdiction of the Greek courts in all disputes arising out of or relating to the use of this Web Site. Use of this Web Site is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.
b. Chapsias Travel may, and you may not, convey, assign, subcontract or delegate rights, duties or obligations hereunder.
c. You accept that no joint venture, partnership, employment, or agency relationship exists between you and Chapsias Travel as a result of this agreement or use of this Web Site.
d. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
e. This agreement constitutes the entire agreement between the customer and Chapsias Travel with respect to this Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, written, or oral, between the customer and Chapsias Travel with respect to this Web Site.
f. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
g. Fictitious names of companies, products, people, characters, and / or data mentioned herein are not intended to represent any real individual, company, product, or event.
h. Any rights not expressly granted herein are reserved.

Ticket Terms

PASSENGER TICKET TERMS AND CONDITIONS
a.1. This ticket is personal, non-transferable and issued in the passenger’s name. It is vaild only for the seat and voyage for which it was issued. a.2. Meals are not included in the fare. a.3. Passengers should be in the embarkation area one (1) hour before departure. Passengers who are not on time for sailing are not entitled to a refund. Passengers who may cancel their tickets for any reason before sailing are entitled to a refund of halt the ticket price. a.4. Children of up to 4 years of age travel free and are not entitled to berths. Children between 4 and 10 years of age pay half fare and are entitled to berths. a.5. A holder of a full fare ticket is entitled to carry aboard luggage of up to 40 kilograms or 0,5 m3 free of charge. a.6. In case of loss, a ticket is not replaced and its fare is not refunded. a.7. The ship-owning company is not responsible for any damage to or loss of luggage that is under the personal care of the passenger. a.8. Jewellery, money and valuables may be handed to the Purser’s Office for safekeeping. a.9. The ship-owning company is not responsible for any delay, deviation and not following the scheduled course due to adverse weather conditions, or on orders of the Greek Ministry of Mercantile Marine or of the Port Authorities, or due to force majeure. a.10. Passengers are not permitted to cary explosive, flammable, incendiary and generally dangerous substances. a.11. Passengers are responsible for observing Port, Health and Customs Regulations. a.12. Passengers should comply with the Master’s and crew’s directions for maintaining order and ensuring safety aboard. a.13. During the voyage, all passenger complaints should be made to the ship’s Master or First Officer and, after the completion of the voyage, to the ship-owning company or the Port Authorities. a.14. If, for any reason, the voyage is cancelled and such cancellation is due to the ship, the fare will be refunded with no further obligation on the part of the ship-owning company to the passenger. a.15. The ship-owning company has the right (with approval of the Greek Ministry of Mercantile Marine) to replace the ship for which this ticket was issued with another ship.

TERMS AND CONDITIONS FOR VEHICLE TRANSPORT VOUCHERS
b.1. The driver is obliged to embark and disembark his/her vehicle.
b.2. Vehicles must be in the waiting area to be embarked one (1) hour before sailing and in any case at the time specified in the applicable Port Regulations.
b.3. Drivers who are not on time for sailing are not entitled to a refund. Drivers who, before sailing, may make known that they do not intend to embark their vehicles are entitled to a refund of half the ticket price. b.4. In case of loss of the vehicle transport voucher, the fare is not refunded. b.5. Vehicle passengers are obliged to alight before vehicles are embarked aboard. b.6. Passengers should have with them the items they may need during the voyage. After departure, entry into the vehicle area is forbidden.
b.7. Passengers are not permitted to cary explosive, incendiary, flammable and generally dangerous substances. b.8. The order of priority for vehicle embarkation is determined in the Port Regulations of every Port Authority in the region of which the embarkation occurs.
The Terms and Conditions above are not applicable to overseas voyages.

8. Cancellation Policy

Up to 15 days prior to the departure full refund

14 days 75% refund

13 days – 7 days 50% refund

6 days – departure No refund

Open tickets up to 72 hours prior to departure